Stress-Free Rental Returns
The Bachcare team are dedicated to maximising the booking potential of your holiday home, both through our own leading rental website, and also through complimentary additional channels. Each year Bachcare hosts more than 140,000 guests who can book and pay instantly online with the peace of mind that everything is taken care of.
Meeting your goals and needs
Optimal Returns - our team works with you to achieve your personal goals for your holiday home. Our New Owner Advisors take you through the entire process and are able to help with professional photography, pricing your property, an indication of the likely occupancy you can expect, along with making further suggestions for optimising. Bachcare owners vary in circumstance from simply wishing to cover the costs associated with holiday home ownership, through to savvy investors seeking maximum returns.
We've got online search covered
Search Engines - effective search engine optimisation and paid advertising online means we are frequently the go-to site for guests making their holiday home bookings. We also utilise effective partners to actively target those who have booked previously.
Listing Site Partners - our team can also list and manage your holiday home across all the major listing sites including, Airbnb, Bookabach, Holiday Houses and TripAdvisor, giving you further peace of mind your holiday home is getting maximum exposure for bookings.
Nationwide presence - online & offline
Social Media and Email - we have the largest social media presence of any Holiday Home management company in New Zealand, with over 90,000 fans on Facebook. Plus, an email database of more than 100,000 guests who we regularly communicate with!
Big Media - it’s likely you may have heard us on the radio, seen our signage in your holiday hot spot, or perhaps driven past one of our billboards! We ensure your marketing bases are covered both online and offline.
Digital - our digital experts utilize a range of online marketing tools to ensure Bachcare properties are found, and booked, online. This includes Google adwords in both New Zealand and leading international markets, plus extensive digital advertising.
Dedicated Local Holiday Managers
We believe in a personal approach, which is why you’ll be assigned a local holiday manager who will check-in with you regularly. Whether it’s about upcoming events or new ideas to optimise your bookings, our team are experts in their local area and dedicated to your holiday home success.
Looking after your home like it's ours
Peace of mind - Bachcare’s locally based Holiday Managers ensure your property is kept to a high standard ready for guest arrivals, are on hand for guests during their stay, and check your property upon guests’ departure. Our expanding list of Success Stories show the care and attention we have for each holiday home.
For customers that have a question about your property or prefer to book over the phone, we have a central support office with Reservation Experts available every day from 8.30am to 9.30pm. They have a clear and thorough process to ensure potential guests are followed up quickly and bookings are maximised.
No hassle booking process
Stress-free - Our reservation experts handle all aspects of bookings for your holiday home, from checking the number of guests, approving the booking, or even making last minute amendments. Our centralised database ensures a smooth, streamline process that keep a history of all your bookings.
Support before, during and after
On your team - along with a robust bond policy for guests, our skilled team are experienced in resolving any issues that do arrive during a guest stay. Just one less thing you need to worry about!
The owner portal is the dashboard that keeps track of everything you need to know about your holiday home. It’s accessible on any device and is a stress free way to have complete overview and transparency of how your holiday home is performing.
Performance analytics and more
Everything in one place - the ability to control every aspect of your holiday home right at your fingertips. Request services, chat to our support team, and easily book out the holiday home for personal use.
Track your outcomes - our dashboard tracks all the financials, total bookings and gives you all the detail you need for accounting and taxation purposes.